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Terms & Conditions

Last Updated: 11/02/25

Welcome to Sofie Shamel Studio. These Terms and Conditions govern your use of our website and the purchase of our one-of-a-kind paintings. By accessing our website and making a purchase, you agree to be bound by these terms.

1. General

Sofie Shamel Studio sells one-of-a-kind, original paintings exclusively through our online store. Each piece is unique, and no reproductions or prints are available.

2. Purchases & Payments
  • All prices are listed in Euros and are subject to change without notice.
  • Payments must be made in full at the time of purchase. We accept PayPal.
  • Orders are confirmed via email upon successful payment processing.
3. Shipping & Delivery
  • We ship worldwide. Shipping costs are calculated at checkout.
  • All orders will be shipped in 14 business days via UPS. You will receive a tracking number via email once it has shipped.
  • International customers are responsible for any customs duties or taxes.
4. Returns & Refunds
  • Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds.
  • If your painting arrives damaged, please contact us within 48 hours of delivery with photos of the damage for resolution.
5. Intellectual Property
  • All artwork, images, and content on this website are the intellectual property of Sofie Shamel Studio and may not be used, copied, or reproduced without permission.
6. Limitation of Liability
  • Sofie Shamel Studio is not responsible for any indirect, incidental, or consequential damages related to your purchase or use of this website.
7. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon posting.

8. Contact Information

For any questions, please contact us at sofie@lystoft.com.

By purchasing from Sofie Shamel Studios, you acknowledge that you have read, understood, and agree to these Terms and Conditions.